Privacy Policy for ZIANN EAST AFRICA LIMITED
This Privacy Policy describes how ZIANN EAST AFRICA LIMITED collects, uses, and shares your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: When you make an inquiry or engage our services, we may collect your name, email address, phone number, and company name.
- Project Details: Information you provide to us regarding your projects, such as site specifications, construction requirements, design preferences, and other relevant details.
- Communication Data: Records of our correspondence and communications with you.
- Payment Information: Details necessary for processing payments related to our services.
- Website Usage Data: Information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site. This helps us improve your online experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our services, including drilling, construction, and interior solutions.
- To respond to your inquiries, provide quotes, and facilitate project discussions.
- To process payments and manage your client account.
- To improve our website, services, and overall customer experience.
- To communicate with you regarding project updates, service offerings, and other relevant information.
- For internal record-keeping, administrative purposes, and data analysis.
- To ensure the security and integrity of our operations.
- To comply with legal obligations and enforce our agreements.
3. Sharing Your Information
We may share your personal information in the following circumstances:
- With Your Consent: We may share your information with third parties when you give us your explicit consent.
- With Service Providers: We may engage third-party service providers who assist us in operating our business and providing our services (e.g., IT support, payment processing, professional consultants). These providers are contractually obligated to protect your information.
- With Project Partners: For certain projects, we may share necessary information with trusted subcontractors, suppliers, or other partners directly involved in the delivery of the services you have requested.
- For Legal Reasons: We may disclose your information if required by law, court order, or in response to a valid legal request from governmental authorities.
- In Case of Business Transfer: If ZIANN EAST AFRICA LIMITED is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, always with a commitment to protecting your privacy.
4. Your Rights
You may have certain rights regarding your personal information, including the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Objection: Object to the processing of your personal information in certain situations.
- Withdraw Consent: Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the information provided below.
5. Data Security
We implement reasonable security measures to safeguard your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your own information when sharing it with us.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. We advise you to review this Privacy Policy regularly for any updates.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: ziannealtd@gmail.com
Phone: +254768282934
Address: JAMII BUSINESS CENTRE STAREHE NAIROBI
Last updated: July 8, 2025